Products

InterACT CAD

The InterACT Computer Aided Dispatch (CAD) system is a flexible aid that helps to ensure the accuracy and optimise the efficiency of your dispatching operation.

Designed to optimise the mission critical performance in both single and multi-jurisdictional settings, InterACT's CAD system can accommodate the requirements of any sized agency. The software's open architecture allows for immediate access to a wide range of databases and functionality.

InterACT CAD features a user-friendly interface that provides real-time access to critical data.

User interface

  • CAD's main screen contains four windows:
  • System Monitor - essential operations
  • Attendant - universal window for active alerts and centre communications
  • Units Available - resource allocation for all types of units
  • Assigned Units - resource management for units

Users can manage different types of tasks in each of the primary windows, which are categorised by Incidents, Units, and Alerts.

Each user can filter information according to their preferences, making it easier for them to view, organize, and use the data available.

Flexible and customisable

  • Accommodates multiple, geographically separate PSAPs
  • Designed to accommodate evolving departmental standards and procedures
  • Multifunctional operator monitor and keyboard
  • Captures, tracks, and displays minute-to-minute, real-time status of units and calls
  • Function keys facilitate entry of frequently used commands
  • Operational information and tools are conveniently displayed on one monitor
  • Console operates through one keyboard, not multiple keyboards
  • Multiple monitors provide greater screen viewing area for running additional modules

Efficient database design and handling

  • Runs on Microsoft's SQL Server relational database management system
  • Data and systems are easily linked together and exported to other ODBC-compliant databases
  • Flexible database setup allows CAD to interface with many third-party applications

System Security

  • Provides comprehensive access control at multiple system levels
  • Security is designed to protect information and prevent unauthorized use and access
  • Automatically logs all users and records their activities
  • A complete audit log of unit activity is also stored
  • Rapid and Accurate Entry of Data
  • Offers both command line and formatted screen data entry
  • Provides for efficient cursor movement, data placement and data editing

Graphical User Interface (GUI)

  • Clear, user-friendly interface for optimal displaying and viewing of critical data

System administration

  • System Administration module allows users with appropriate security credentials to create, update, and manage the key records and tables that create the backbone of the CAD system.
  • Easy to manage user security access rights and the hardware and interface settings that determine basic CAD functionality.

Simplified reporting

  • Robust reporting module for creating, modifying, and printing reports of CAD data.
  • Once the information goes into the system's databases, it is easily retrieved in a way that gives concise facts for review.
  • Dozens of ready-to-run reports, with configuration options to customise several hundred types of reports.
  • The reporting system also provides managers with information necessary to best utilise valuable resources such as personnel, equipment and budget dollars.
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