Products

MissionMode Business Continuity


Being organised is fundamental to managing difficult situations. It can mean the difference between success and disaster.

SilkRoad MissionMode makes it simple to quickly notify the entire team about a problem or opportunity. Besides putting everyone on alert, SilkRoad MissionMode automatically creates an online Situation Center where the team can share ideas, update status and make informed decisions.

SilkRoad MissionMode is tailored to meet specific business needs and to be easily used by non-technical business users. It is a hosted service so there is no need to install and maintain costly software.

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Being organised is fundamental to managing difficult situations. It can mean the difference between success and disaster.

SilkRoad MissionMode makes it simple to quickly notify the entire team about a problem or opportunity. Besides putting everyone on alert, SilkRoad MissionMode automatically creates an online Situation Center where the team can share ideas, update status and make informed decisions.

SilkRoad MissionMode is tailored to meet specific business needs and to be easily used by non-technical business users. It is a hosted service so there is no need to install and maintain costly software.

Get the message out

  • Automatic delivery of Alert messages to the right people - no matter the communication device
  • Voice to wired or wireless telephones
  • Text to any wireless paging or text-based device
  • Text to email, voicemail and fax
  • Interactive voice response interaction
  • Acknowledge receipt of Alert message

Collaborate your response

  • Automatic creation of online "Situation Centre" - a place to work together
  • Real-time information sharing
  • Task assignment and progress updates
  • Alert message delivery status and online presence
  • Post messages, links, documents, sound, video & other file types
  • Archived incident record for future analysis
  • In the Business Continuity Situation Centre, you can

Tell everyone about the issue at one time

  • Ensure everyone is on the same page
  • Easily share information in a variety of formats
  • Review performance
  • Make smart, timely decisions
  • Plan for the future
  • Specifications

Guaranteed sending Alert within 5 minutes

  • No software to install or support
  • Encrypted secure communications
  • 24/7 service and support
  • Redundant web, application and database systems

"We depended on a ‘call-tree’ to get the word out to our disaster response team. It took much longer than expected to notify everyone. MissionMode gives us the ability to quickly and easily tell everybody about the problem. We also give them a place to go to share breaking news, back each other up and modify our continuity plan as the situation changes."

Director of Business Continuity

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